After completing an online purchase, you will receive a confirmation email and an Acknowledgment Form. To proceed, you must reply with the correct statements acknowledging your purchase. Failure to do so will result in order cancellation and a refund.
At Giftedtress LLC, we strive to ensure timely delivery for all orders. Please review our processing and shipping timelines:
Shipping times may vary based on your location and chosen method. Giftedtress LLC is not responsible for delays caused by couriers. Tracking information will be provided once your order ships. Ensure your shipping address is accurate; Giftedtress LLC is not liable for items sent to incorrect addresses due to customer error.
We use USPS and UPS for shipping:
For any shipping issues, please contact the relevant carrier directly.
Please note: Due to high message volumes, responses may take up to 24 hours.
Giftedtress LLC is not responsible for lost shipments once they leave our facility. We trust UPS and USPS for safe delivery, but if your package is lost:
By purchasing, you agree to these terms and acknowledge that responsibility for your order transfers to the carrier upon dispatch.
Due to the nature of our products, all sales are final. We do not accept returns or offer refunds unless:
Wigs that have been worn, altered, or customized cannot be returned or exchanged. Items showing signs of use will not be eligible for a refund or exchange.
Orders can be canceled within 24 hours of purchase for a full refund. Cancellations are no longer possible after 24 hours as processing begins.
By purchasing from Giftedtress LLC, you agree to all policies outlined, including shipping, return, exchange, and cancellation. Please read and understand these terms before placing your order.